How do you keep strong communication in your business when prime team members are out unexpectedly? How can you ensure that same communication among your remote staff?
When a lot of staff members are out of the office, whether it’s due to illness or working remote, a high level of absence in the office can be a disruption. Minimize the impact on your business by implementing a business telephone system.
A business telephone system can bring people together from all over your organization, whether they’re in the office or not. Read on to see how a business telephone system can save you when your staff is out of the office.
9 Ways a Business Telephone System Helps When Staff are Absent
A business telephone system can be suited to me the needs of your company. Whether you constantly have staff out of the building or you have several remote workers, telecommunications can address the needs of employees and administrators without a hassle.
Telecommunicating offers a flexible and cost-efficient way to keep everyone in your business in the know of what’s going on. Multiple phone lines can be added without needing maintenance or technical staff. There are many great benefits that come with a business telephone system, including the following:
1. Remote workers and office staff can share the same phone system
With a business phone system, you can hold audio conferencing and video web meetings to keep remote workers connected with co-workers. Teleconferencing allows you to hold meetings and save money on travel and meeting facilities.
Employees can join the meeting by using a toll-free number and access code. Then they’ll enter a virtual conference room where all employees can have chat discussions and interact with each other and the moderator. Web meetings are a great benefit to your business as they allow your staff to collaborate and make decisions quickly.
2. It saves you money
Communication costs can add up. When you move toward a business telephone system and get away from the individual phones, you can ultimately cut your costs and simplify the monthly billing process. This kind of system can make it easier for you to review your monthly charges and identify any issues.
You’ll get a monthly invoice will all of the lines of your workforce included. Your employees no longer need to waste time on those expense reports, nor do you and other managers need to worry about approving so many phone bills. An integrated system minimizes charges for long-distance phone calls as well.
3. Privacy for employees
With a business telephone system, employees don’t have to give out their personal cell phone numbers to communicate with clients when they’re out of the office. With business phone system mobility tools, you can contact your workers outside of the office easier.
When an employee leaves the office they can use the call forwarding feature to route calls to their cell phones. This allows them to stay in contact with clients outside of the workplace if need be.
4. Shared resources
Business telephone systems come with many great features, including voice resources. Workers can easily transfer calls to one another, allowing business to run efficiently. Employees can transfer calls directly to the people who can best solve the problem.
When a staff member is out and no one at the office and deal with a phone call that should go to that person, the employee can switch their phone to the Out of Office status and route all of their calls to their voicemail. The staff member can then check their voicemail from out of the office as well and solve the problem more quickly.
5. Computer Technology Integration (CTI)
Computer Technology Integration can significantly reduce wasted time. CTI allows employees to see on their computer whether another employee is in the office or if they are available for a phone call. People don’t have to waste time making calls if they can see firsthand whether the employee is available.
6. Company security
Security is always a concern with telecommunications. A business phone system allows IT to have better control over security. Having a system in place also allows IT to meet more auditing and compliance requirements.
Managers can monitor productivity among employees better and assess how effective their remote workers are as well.
7. Allows for flexible staffing
If you have a lot of remote workers or have been considering employing remote workers, a business telephone system allows greater flexibility to do that. Remote workers can help during times of seasonal spikes in business or for extra customer support.
8. Expand easily
After you have a telephone system in place, you can scale it to meet your business’s needs as you continue to grow. If you’re just starting out, it’s best to start with a small telephone system that meets your business’s needs and control costs. As your business grows or you continue to expand the number of remote workers you hire, you can move to a larger phone system.
9. Advanced features to take advantage of
A business telephone system has severable advanced features. These bonuses make it easy to manage your business when staff members are out of the office and help you to keep track of meetings and clients.
Voicemail, caller ID and automatic call forwarding are just a few of those features that make business easier. When you have people out of the office or salespeople who are constantly on the move, those features are incredibly advantageous.
A business phone system can help you in several ways when a large number of your staff members are out sick or work remotely. In addition, having this kind of system can help cut costs and make managing your business easier and more efficient.
Are you ready to start reaping the benefits of a new business phone system? Here at Vector Digital Systems, we have several great telecom products and services to choose from. Contact us today for all your IT and telecommunicating needs. We are here to answer any questions you may have and provide solutions.
