Description

Grandstream UCM6304 IP PBX: High-Performance Unified Communications for Larger Enterprises

The Grandstream UCM6304 IP PBX is a high-performance unified communication and collaboration solution, expertly crafted for larger enterprises and organizations with significant communication demands in bustling commercial centers like Dubai and Abu Dhabi. This robust platform empowers businesses across the UAE to unify all their communication modalities—including advanced voice features, high-definition video calling, multi-party video conferencing, dynamic web meetings, comprehensive data analytics, and versatile mobility options—onto a single, secure, and centrally managed network. For companies in Abu Dhabi requiring substantial capacity and advanced features, the UCM6304 supports an impressive 2000 users and can manage up to 300 concurrent G.711 calls (or 200 concurrent SRTP calls), ensuring seamless communication flow even under heavy load. It is equipped with 4 PSTN line FXO ports and 4 analog telephone FXS ports, all featuring critical lifeline capability to maintain operational continuity during power outages, a non-negotiable for businesses in Dubai. The UCM6304 excels with its integrated web meetings and video conferencing platform, enabling teams in Abu Dhabi and across the globe to collaborate effectively using the Wave app (desktop and mobile), Grandstream GVC series video conferencing systems, and IP phones. As part of the UCM6300 ecosystem, it leverages UCM RemoteConnect for secure remote access, offering a hybrid solution that blends on-premise control with cloud flexibility. Cloud setup and management via GDMS, along with an API for deep third-party integrations, provide businesses throughout the UAE with unparalleled adaptability. For large enterprises in Dubai and Abu Dhabi seeking a top-tier, scalable, and secure unified communications system, the Grandstream UCM6304 offers the power and features necessary to drive productivity and foster collaboration.

Grandstream UCM6304 in Dubai: High-Capacity Unified Communications for Large Enterprises

The Grandstream UCM6304 IP PBX is a formidable unified communication and collaboration solution, meticulously engineered to meet the demanding requirements of larger enterprises and organizations with substantial communication traffic in dynamic and competitive markets like Dubai. This high-performance platform empowers businesses to seamlessly integrate all their communication modalities—including sophisticated voice features, high-definition video calling, extensive multi-party video conferencing, interactive web meetings, comprehensive data analytics, and versatile mobility options—into a single, highly secure, and centrally managed network. For large enterprises in Dubai that require significant capacity and unwavering reliability, the UCM6304 offers robust support for up to 2000 users and can adeptly manage up to 300 concurrent G.711 calls (or 200 concurrent SRTP calls). This ensures fluid communication across the organization, even during peak usage times, which is critical for maintaining operational efficiency and responsiveness in the fast-paced Dubai business environment. The UCM6304 is well-equipped with 4 PSTN line FXO ports and 4 analog telephone FXS ports, all featuring essential lifeline capability. This crucial feature guarantees that primary communication pathways remain operational during power outages, providing indispensable business continuity for enterprises in Dubai that cannot afford any interruption to their critical services. A defining characteristic of the UCM6304 is its powerful built-in web meetings and video conferencing platform. This integrated solution enables teams in Dubai, as well as globally dispersed colleagues and clients, to connect and collaborate effectively using the intuitive Wave app (for desktop and mobile), dedicated Grandstream GVC series video conferencing systems, and standard IP phones. This native collaboration suite significantly enhances team synergy, accelerates decision-making, and reduces the dependency on disparate third-party conferencing tools, thereby simplifying the IT infrastructure for businesses in Dubai.

Advanced Hybrid Cloud Capabilities and Robust Security for Dubai’s Leading Organizations

The Grandstream UCM6304 extends beyond the traditional on-premise IP PBX paradigm by being a pivotal component of the UCM6300 ecosystem, which notably includes the UCM RemoteConnect cloud NAT traversal service. This advanced architecture provides enterprises in Dubai with a highly flexible and potent hybrid platform. It masterfully blends the comprehensive control, inherent security, and rich feature set of an on-premise IP PBX with the unparalleled accessibility, scalability, and convenience of a cloud-based solution for remote users and geographically distributed sites. This hybrid model is exceptionally well-suited for leading organizations in Dubai that embrace modern, flexible work strategies, support a significant mobile workforce, or manage numerous branch offices across the UAE and beyond. The management of the UCM6304 is streamlined and made highly efficient through the Grandstream Device Management System (GDMS). GDMS offers a sophisticated, centralized cloud-based interface for the provisioning, ongoing management, real-time monitoring, and proactive troubleshooting of all Grandstream devices deployed within the network. This empowers IT administrators in Dubai to maintain a holistic view and firm control over their entire communication ecosystem from a single, intuitive dashboard, thereby substantially reducing administrative complexity and enabling rapid response to any emerging system requirements. Furthermore, the UCM6304 features a comprehensive Application Programming Interface (API), facilitating deep and seamless integration with a broad spectrum of third-party platforms and critical business applications, such as Customer Relationship Management (CRM) software, Property Management Systems (PMS), and other enterprise-specific solutions. This high degree of interoperability allows businesses in Dubai to meticulously tailor their communication workflows to align perfectly with their unique operational processes and to unlock significant new efficiencies and data-driven insights. Security is an absolute priority in the design of the UCM6304. It incorporates a multi-layered security strategy, including secure boot mechanisms, unique device certificates, and randomly generated strong default passwords to vigorously protect against unauthorized system access and potential breaches. All communication channels are further fortified with robust SRTP and TLS encryption protocols, ensuring the confidentiality and integrity of sensitive voice and data transmissions. The device is also equipped with three high-speed Gigabit auto-sensing RJ45 network ports, which feature integrated PoE+ (Power over Ethernet Plus) and support for a NAT router, guaranteeing optimal network performance, reliable connectivity, and versatile deployment options. For large enterprises in Dubai seeking a top-tier, secure, and feature-laden unified communications system that masterfully combines on-premise strength with cloud agility, the Grandstream UCM6304 stands as a premier choice, fully equipped to support their complex needs and drive enterprise-wide collaboration and productivity.

Grandstream Ucm6304 Ip Pbx Dubai

Meeting the Sophisticated Communication Needs of Abu Dhabi’s Large Enterprises

The extensive capabilities and high-performance architecture of the Grandstream UCM6304 make it an equally compelling solution for large enterprises in Abu Dhabi that require a sophisticated and scalable communication platform. Businesses in Abu Dhabi can leverage the UCM6304’s advanced integrated video conferencing and web meeting features to foster enhanced collaboration among diverse teams, improve engagement with national and international clients, and streamline critical decision-making processes. The system’s substantial capacity, supporting up to 2000 users and 300 concurrent calls, makes it an ideal fit for a wide array of large organizations in Abu Dhabi, including governmental bodies, major corporations, and educational institutions. The provision of 4 FXO and 4 FXS ports, all with lifeline support, ensures that enterprises in Abu Dhabi can maintain their essential communication links even during unforeseen power disruptions, thereby safeguarding their operational continuity and resilience. The UCM RemoteConnect service, a cornerstone of the UCM6300 ecosystem, provides significant advantages for businesses in Abu Dhabi that have a considerable number of remote workers, multiple branch offices, or field-based teams. It delivers secure, reliable, and hassle-free remote access to the IP PBX, empowering employees to remain fully connected and productive irrespective of their physical location. This enhanced mobility and connectivity are crucial for maintaining a competitive edge in Abu Dhabi’s dynamic business environment. The centralized and intuitive management capabilities offered by GDMS greatly simplify the administration of the UCM6304 for IT departments in Abu Dhabi. This allows them to manage the complex communication system with greater efficiency, reduce the time spent on routine maintenance, and proactively address any potential operational issues. This streamlined management approach frees up valuable IT personnel to concentrate on more strategic technological initiatives that can drive further business innovation and growth. Moreover, the comprehensive and robust security features that are deeply embedded within the UCM6304, such as advanced encryption standards, secure boot processes, and stringent access controls, provide businesses in Abu Dhabi with the critical assurance that their valuable communication data and sensitive corporate information are thoroughly protected against the constantly evolving landscape of sophisticated cyber threats. The Grandstream UCM6304, with its powerful amalgamation of on-premise control, cloud-enabled flexibility, extensive suite of collaboration tools, and uncompromising security, represents a significant strategic technological asset for large enterprises in Abu Dhabi. It is meticulously designed to assist them in building a highly resilient, remarkably efficient, and future-proof communication infrastructure, clearly demonstrating Grandstream’s unwavering commitment to delivering state-of-the-art solutions that precisely meet the specific and often complex needs of enterprises operating in key UAE markets such as Dubai and Abu Dhabi, thereby empowering them to achieve and sustain new heights of operational excellence and market leadership.

Specifications:

• Analog Telephone FXS Ports: 4 RJ11 Ports (all with lifeline capability in case of power outage)
• PSTN Line FXO Ports: 4 RJ11 Ports (all with lifeline capability in case of power outage)
• Network Interfaces: Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
• NAT Router: Yes (supports router mode and switch mode)
• Peripheral Ports: 2USB 3.0, 1SD card interface
• LED Indicators: Power 1/2, FXS, FXO, LAN, WAN, Heartbeat
• LCD Display: 128×32 dot matrix graphic LCD with DOWN and OK buttons
• Reset Switch: Yes, long press for factory reset and short press for reboot
• Voice-over-Packet Capabilities: LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss
• Voice and Fax Codecs: Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
• Video Codecs:264, H.263, H263+, VP8
• QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
• API: Full API available for third-party platform and application integration
• Telephony Operating System: Based on Asterisk version 16
• DTMF Methods: In-band audio, RFC2833, and SIP INFO
• Provisioning Protocol & Plug-and-Play: Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk
• Network Protocols: SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
• Disconnect Methods: Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
• Media Encryption: SRTP, TLS, HTTPS, SSH, 802.1X, ZRTP
• Universal Power Supply: Input: 100 ~ 240VAC, 50/60Hz; Output: DC 12V, 2A
• Dimensions: 485mm(L) x 187.2mm(W) x 46.2mm(H)
• Weight: Unit Weight: 2490g; Package Weight: 3260g
• Environmental: Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing); Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing)
• Mounting: Rack mount & Desktop
• Multi-Language Support: Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish; Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands; Customizable language pack to support any other languages
• Caller ID: Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
• Polarity Reversal/Wink: Yes, with enable/disable option upon call establishment and termination
• Call Center: Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/work-load, in-queue announcement
• Customizable Auto Attendant: Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
• Maximum Call Capacity:
  • Users: 2000
  • Concurrent calls (G.711): 300
  • Max concurrent SRTP calls (G.711): 200
• Maximum Attendees of Conference Bridges: Up to 15 simultaneous video conference rooms, up to 200 simultaneous participants in all rooms combined, up to 9 video feeds in all conference rooms
• Wave App: Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome Browsers) and mobile (Android & iOS), allows users to join UCM-hosted meetings/conferences, communicate with other users/solutions and make/receive calls using SIP accounts registered to a UCM6300 series IP PBX
• Call Features: Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on/ call completion, voice control, post-meeting reports, virtual fax sending/receiving, email to fax
• Firmware Upgrade: Supported by Grandstream Device Management System (GDMS)
• Compliance: FCC: Part 15 (CFR 47) Class B, Part 68; CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21; IC: ICES-003, CS-03 Part I Issue 9; RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2; Power adapter: UL 62368-1