Description

Grandstream UCM6302 IP PBX: Scalable Collaboration for Thriving Businesses 

The Grandstream UCM6302 IP PBX emerges as a highly capable unified communication and collaboration platform, meticulously designed for thriving businesses in the competitive landscapes of Dubai and Abu Dhabi. This advanced system empowers organizations across the UAE to consolidate their diverse communication streams—voice, video calling, comprehensive video conferencing, interactive web meetings, data analytics, and seamless mobility—into one centrally managed and secure network. For enterprises in Abu Dhabi seeking a robust solution that scales with their growth, the UCM6302 offers support for up to 1000 users and can handle 150 concurrent G.711 calls, with capacity for 100 concurrent SRTP calls, ensuring smooth operations even during peak communication periods. It is equipped with 2 PSTN line FXO ports and 2 analog telephone FXS ports, both featuring essential lifeline capability to maintain connectivity during power outages, a critical consideration for businesses in Dubai. A key differentiator for the UCM6302 is its integrated web meetings and video conferencing solution, enabling teams in Abu Dhabi and globally to collaborate effectively using the Wave app on desktop and mobile, alongside Grandstream GVC devices and IP phones. Furthermore, the UCM6302 integrates with the UCM6300 ecosystem, including the UCM RemoteConnect cloud NAT traversal service, to deliver a flexible hybrid platform. This combines the robust control of an on-premise IP PBX with the accessibility of a secure cloud solution. With features like cloud setup and management via GDMS and an API for extensive third-party integrations, the UCM6302 offers exceptional adaptability for businesses throughout the UAE. Companies in Dubai and Abu Dhabi aiming to deploy a sophisticated, secure, and feature-rich unified communications system will find the Grandstream UCM6302 an ideal investment for enhanced collaboration and productivity.

Grandstream UCM6302 in Dubai: Scalable Collaboration and Communication Powerhouse

The Grandstream UCM6302 IP PBX stands as a formidable unified communication and collaboration solution, specifically engineered for thriving businesses in the dynamic and competitive landscape of Dubai. This advanced platform empowers organizations to consolidate all their communication channels—voice, high-definition video calling, comprehensive video conferencing, interactive web meetings, insightful data analytics, and seamless mobility options—into a single, secure, and centrally managed network. For enterprises in Dubai that are experiencing growth and require a communication system that can scale with their ambitions, the UCM6302 offers an impressive capacity, supporting up to 1000 users and capably handling 150 concurrent G.711 calls (or 100 concurrent SRTP calls). This ensures smooth and uninterrupted communication even during peak operational periods, a critical factor for businesses in Dubai that demand high availability and performance. The UCM6302 is equipped with 2 PSTN line FXO ports and 2 analog telephone FXS ports, both featuring essential lifeline capability. This vital feature guarantees that primary communication lines remain active during power outages, providing crucial business continuity for organizations in Dubai that cannot afford disruptions to their service. A standout feature of the UCM6302 is its integrated web meetings and video conferencing solution. This powerful built-in platform allows employees in Dubai, along with remote colleagues and clients, to connect and collaborate effectively using the versatile Wave app (available for desktop and mobile), dedicated Grandstream GVC series video conferencing systems, and standard IP phones. This native collaboration suite enhances team productivity, streamlines decision-making processes, and reduces the reliance on multiple third-party applications, simplifying the IT landscape for businesses in Dubai.

Hybrid Cloud Architecture and Enhanced Security for Dubai’s Modern Enterprises

The Grandstream UCM6302 transcends the traditional on-premise IP PBX model by being an integral part of the UCM6300 ecosystem, which includes the UCM RemoteConnect cloud NAT traversal service. This innovative architecture provides businesses in Dubai with a flexible and powerful hybrid platform. It seamlessly combines the robust control, security, and feature-richness of an on-premise IP PBX with the convenient remote access and scalability of a cloud solution. This hybrid approach is particularly advantageous for companies in Dubai that have adopted flexible work arrangements, support a mobile workforce, or operate multiple branch offices across the UAE or internationally. Managing the UCM6302 is made remarkably efficient through the Grandstream Device Management System (GDMS). GDMS offers a centralized cloud-based interface for provisioning, managing, monitoring, and troubleshooting all Grandstream devices within the network. This empowers IT administrators in Dubai to oversee their entire communication infrastructure from a single pane of glass, significantly reducing administrative overhead and allowing for proactive system maintenance. Furthermore, the UCM6302 provides a comprehensive API, enabling seamless integration with a wide array of third-party platforms and business applications, such as Customer Relationship Management (CRM) and Property Management Systems (PMS). This high degree of interoperability allows businesses in Dubai to tailor their communication workflows to their specific operational needs and unlock greater efficiencies. Security is a cornerstone of the UCM6302 design. It incorporates advanced security measures including secure boot, unique device certificates, and randomly generated default passwords to protect against unauthorized access and system breaches. All communication channels are further secured with SRTP and TLS encryption, safeguarding sensitive voice and data transmissions. The device is equipped with three Gigabit auto-sensing RJ45 network ports, featuring integrated PoE+ and support for a NAT router, ensuring high-speed, reliable network connectivity and flexible deployment options. For businesses in Dubai seeking a sophisticated, secure, and feature-rich unified communications system that offers the best of both on-premise and cloud worlds, the Grandstream UCM6302 is an exemplary choice, poised to support their growth and drive collaborative success.

Grandstream Ucm6302 Ip Pbx Dubai

Driving Business Excellence in Abu Dhabi with Advanced Communication Tools

The compelling features and robust performance of the Grandstream UCM6302 make it an equally attractive solution for businesses in Abu Dhabi looking to modernize their communication infrastructure and enhance collaborative capabilities. Enterprises in Abu Dhabi can leverage the UCM6302’s integrated video conferencing and web meeting functionalities to foster closer teamwork, improve engagement with clients, and accelerate project timelines. The system’s capacity to support up to 1000 users and 150 concurrent calls makes it a highly suitable option for a diverse range of organizations in Abu Dhabi, from rapidly scaling SMEs to established mid-market companies. The inclusion of lifeline-enabled FXO and FXS ports ensures that businesses in Abu Dhabi can maintain critical communication links even during unforeseen power disruptions, thereby protecting operational continuity. The UCM RemoteConnect service, a key component of the UCM6300 ecosystem, offers significant benefits to businesses in Abu Dhabi with remote employees or multiple office locations. It provides secure and effortless remote access to the IP PBX, empowering employees to stay connected and productive from anywhere, at any time. This enhanced mobility is a key enabler for modern business agility in Abu Dhabi. The centralized management capabilities provided by GDMS simplify the administration of the UCM6302 for IT teams in Abu Dhabi, allowing them to manage the system efficiently and proactively address any potential issues. This streamlined management approach frees up valuable IT resources for other strategic initiatives. Moreover, the comprehensive security features embedded within the UCM6302, including advanced encryption standards and secure boot processes, provide businesses in Abu Dhabi with the assurance that their valuable communication data is well-protected against the ever-evolving landscape of cyber threats. The Grandstream UCM6302, with its powerful blend of on-premise control, cloud-enabled flexibility, extensive collaboration tools, and robust security, represents a strategic technological investment for businesses in Abu Dhabi. It is designed to help them build a resilient, efficient, and future-ready communication environment, underscoring Grandstream’s commitment to delivering cutting-edge solutions that meet the specific needs of enterprises in key UAE markets like Dubai and Abu Dhabi, empowering them to achieve new levels of success.

Specifications:

• Analog Telephone FXS Ports: 2 RJ11 Ports (both with lifeline capability in case of power outage)
• PSTN Line FXO Ports: 2 RJ11 Ports (both with lifeline capability in case of power outage)
• Network Interfaces: Three self-adaptive Gigabit ports (switched, routed or dual mode) with PoE+
• NAT Router: Yes (supports router mode and switch mode)
• Peripheral Ports: 1USB 2.0, 1USB 3.0, 1*SD card interface
• LED Indicators: None (Note: Datasheet indicates Power 1/2, FXS, FXO, LAN, WAN, Heartbeat for other UCM630x models, UCM6301/02 have a 320×240 color LCD with touch screen which likely displays status)
• LCD Display: 320×240 color LCD with touch screen for Shortcut Keys and Scroll Bar
• Reset Switch: Yes, long press for factory reset and short press for reboot
• Voice-over-Packet Capabilities: LEC with NLP Packetized Voice Protocol Unit, 128ms-tail-length carrier grade Line Echo Cancellation, Dynamic Jitter Buffer, Modem detection & auto-switch to G.711, NetEQ, FEC 2.0, jitter resilience up to 50% audio packet loss
• Voice and Fax Codecs: Opus, G.711 A-law/U-law, G.722, G722.1 G722.1C, G.723.1 5.3K/6.3K, G.726-32, G.729A/B, iLBC, GSM; T.38
• Video Codecs:264, H.263, H263+, VP8
• QoS: Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS
• API: Full API available for third-party platform and application integration
• Telephony Operating System: Based on Asterisk version 16
• DTMF Methods: In-band audio, RFC2833, and SIP INFO
• Provisioning Protocol & Plug-and-Play: Mass provisioning using AES encrypted XML configuration file, auto-discovery & auto-provisioning of Grandstream IP endpoints via ZeroConfig (DHCP Option 66 multicast SIP SUBSCRIBE mDNS), eventlist between local and remote trunk
• Network Protocols: SIP, TCP/UDP/IP, RTP/RTCP, IAX, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, STUN, SRTP, TLS, LDAP, HDLC, HDLC-ETH, PPP, Frame Relay (pending), IPv6, OpenVPN®
• Disconnect Methods: Busy/Congestion/Howl Tone, Polarity Reversal, Hook Flash Timing, Loop Current Disconnect
• Media Encryption: SRTP, TLS, HTTPS, SSH, 802.1X, ZRTP
• Universal Power Supply: Input: 100 ~ 240VAC, 50/60Hz; Output: DC 12V, 1.5A
• Dimensions: 270mm(L) x 175mm(W) x 36mm(H)
• Weight: Unit Weight: 725g; Package Weight: 1221g
• Environmental: Operating: 32 – 113ºF / 0 ~ 45ºC, Humidity 10 – 90% (non-condensing); Storage: 14 – 140ºF / -10 ~ 60ºC, Humidity 10 – 90% (non-condensing)
• Mounting: Wall mount & Desktop
• Multi-Language Support: Web UI: English, Simplified Chinese, Traditional Chinese, Spanish, French, Portuguese, German, Russian, Italian, Polish, Czech, Turkish; Customizable IVR/voice prompts: English, Chinese, British English, German, Spanish, Greek, French, Italian, Dutch, Polish, Portuguese, Russian, Swedish, Turkish, Hebrew, Arabic, Nederlands; Customizable language pack to support any other languages
• Caller ID: Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 – BT, NTT
• Polarity Reversal/Wink: Yes, with enable/disable option upon call establishment and termination
• Call Center: Multiple configurable call queues, automatic call distribution (ACD) based on agent skills/availability/work-load, in-queue announcement
• Customizable Auto Attendant: Up to 5 layers of IVR (Interactive Voice Response) in multiple languages
• Maximum Call Capacity:
  • Users: 1000
  • Concurrent calls (G.711): 150
  • Max concurrent SRTP calls (G.711): 100
• Maximum Attendees of Conference Bridges: Up to 8 simultaneous video conference rooms, up to 150 simultaneous participants in all rooms combined, up to 9 video feeds in all conference rooms
• Wave App: Free; Available for desktop (Windows 10+, Mac OS 10+), web (Firefox and Chrome Browsers) and mobile (Android & iOS), allows users to join UCM-hosted meetings/conferences, communicate with other users/solutions and make/receive calls using SIP accounts registered to a UCM6300 series IP PBX
• Call Features: Call park, call forward, call transfer, call waiting, caller ID, call record, call history, ringtone, IVR, music on hold, call routes, DID, DOD, DND, DISA, ring group, ring simultaneously, time schedule, PIN groups, call queue, pickup group, paging/intercom, voicemail, call wakeup, SCA, BLF, voicemail to email, fax to email, speed dial, call back, dial by name, emergency call, call follow me, blacklist/whitelist, voice conference, video conference, eventlist, feature codes, busy camp-on/ call completion, voice control, post-meeting reports, virtual fax sending/receiving, email to fax
• Firmware Upgrade: Supported by Grandstream Device Management System (GDMS)
• Compliance: FCC: Part 15 (CFR 47) Class B, Part 68; CE: EN 55032, EN 55035, EN 61000-3-2, EN 61000-3-3, EN 62368-1, ETSI ES 203 021, ITU-T K.21; IC: ICES-003, CS-03 Part I Issue 9; RCM: AS/NZS CISPR 32, AS/NZS 62368.1, AS/CA S002, AS/CA S003.1/.2; Power adapter: UL 62368-1